FAQ

Common Questions

  • How mewho works?

    mewho finds people around you in real time. It does not require Internet for finding people. When you enter the same location as the other user, a real time notification pops up to let you know that you are in a close proximity. You can tap on user’s profile to know more about them!

  • Nearby feature is not working in my app?

    Nearby feature only works when someone enters into your region/location. For e.g. when you are at a Restaurant, shopping centre, work or walking on a street it searches nearby people in real time without internet and when it finds someone you have/are crossing paths with, it shows a real time notification. You can check his/her profile by going to the app in the nearby tab. For this feature to work, please make sure the “Nearby Signal” in your settings is turned ON.

  • How do I change my name?

    You cannot change your name after logging in with Facebook account. If you want to change your name, then you have to delete your account and login back. Deleting your account removes all the matches and chat data which can not be recovered.

  • Is there any way to connect to mewho without Facebook Account?

    No, Facebook is the only way to create a mewho account for now.

  • Why has my match disappeared?

    There could be multiple reasons behind this including the match “unmatching” with you or deleting their account.

  • How can I unblock a user?

    You can unblock a user by following the below steps:

    1. Start by going to your profile.
    2. Tap on the App Setting.
    3. Tap on the Block User List
    4. Select the user you want to unblock and click unblock
  • How do I change Work status?

    You can change by going to profile tab and clicking on the top right edit button.

  • How can I delete photos?

    To remove a photo from your profile, follow these steps.

    1. Start by going to your profile.
    2. Tap “Edit” on the top right corner
    3. Tap on the picture you want to delete
    4. Select “delete” from the options
  • How can I add photos?

    1. Start by going to your profile.
    2. Tap “Edit” on the top right corner
    3. Click on the Yellow card to choose photos.
    4. You can reorder photos by tap hold and drag drop to rearrange
    5. Click on the save button.

    Note: You can upload maximum 6 photos.

  • How do I change Age?

    We are fetching the Age from Facebook account. In order to change this, You will need to update your age in the Facebook account first and then go to mewho Edit profile and Click on Update from Facebook button to sync the new Age.

  • How can I upload more than six photos?

    You cannot upload more than six photos. If you want to add more photos you can connect your Instagram Account with mewho app.

  • How can I block someone after I have started a conversation?

    You can block the user anytime after a match or conversation.